ear infection (oTITIS EXTERNA)

Signs of an ear infection can be:

  • irritation - itchiness

  • tenderness or pain

  • discharge/leaking/running ears

  • hearing loss

  • some may have no or very mild symptoms

We aim to see you as soon as possible but we are not an acute service, if you have pain or any urgent concerns please see your doctor or visit an urgent care service.

TOLBECS Ear Nurses are trained and experienced in dealing with ear infections. We aim to offer a comprehensive service where you can get your ears examined, cleaned and treated all in one visit. Some of our Ear Nurses are able to prescribe treatment for ear infections as Registered Nurse Prescribers. All our Ear Nurses are able to treat ear infections under Nurse Standing Orders; if criteria are met.

We are not able to provide you with a prescription under standing orders. If you suffer from multiple or complex health conditions, take multiple medications or have a history of allergies, the Ear Nurse will refer you back to your regular doctor if you need any medication. We aim to provide an affordable and accessible service to our clients.

If the Ear Nurse suspects you might have an ear canal infection, she will meticulously clean your ear canal to remove all infected debris. This is essential to ensure your treatment can work effectively.

In some cases, the Ear Nurse may take an ear swab (small sample) of the infected ear to identify what is causing recurring or complex infections, to ensure you are on the correct treatment.

Reports and results can be forwarded onto your own doctor and appropriate follow up care based on your individual needs will be discussed.

We believe in empowering you to look after your ears by delivery thorough education during your visit.

ACC Approved Provider / WINZ Registered Provider / Veterans Affairs Provider