About Us

Our
Mission

At TOLBECS, our mission is to empower individuals with optimal ear health and hearing through exceptional care and expertise. We are committed to going above and beyond to ensure each client's unique needs are met, striving for 100% satisfaction.

What Sets Us Apart

Comprehensive care

We handle a wide range of ear issues beyond wax removal, offering same-day urgent appointments and a full suite of services, including examination, cleaning, and treatment.

Personalised treatment

Our skilled nurses can prescribe treatments for ear infections and coordinate with your regular doctor for complex health cases.

Advanced tools

Utilising Carl Zeiss microscopes, we provide high-contrast, true-colour visualisations of the ear, ensuring precise service delivery. Clients can also view the inside of their own ears, enhancing their care understanding.

Expert Team

Professional excellence

Our Ear Nurses are registered with the New Zealand Nursing Council and specialise in Otology. They continuously update their knowledge with the latest global practices.

Comprehensive training

Each nurse undergoes rigorous training and is part of a professional network dedicated to ear health.

Our services

Education and management

We offer guidance on ear care, infection treatment, ear health related to activities like flying and diving, and solutions for conditions such as tinnitus and hearing loss.

Referrals and collaboration

Partnering with audiologists, ENT specialists, and general practitioners, we ensure comprehensive care and support for all our clients' ear health needs.

At TOLBECS, we are more than just ear experts; we are committed partners in your journey to better hearing and ear health.

“Thanks once again for looking after my ears. In my line of business it is so important to be able to hear well! I thank you for your thoroughness and professionalism.”

- David Shearer, Shearer’s Music, Hamilton

 We are the ear experts
- we do so much more than just wax removal