What is it?

TOLBECS offers free ear canal checks. This service gives any person the opportunity to view their ear canal for themselves before committing to an appointment. Clients find that this service helps determine if an consultation with an Ear Nurse Therapist is required. This service is available at any time during our office hours and no appointment is needed.*

*If you would like a free ear check you do not require an appointment, just pop in. However, if you require a consultation with an ear nurse, we do require you to book an appointment. Call 0800 TOLBECS to book or for more information.

What does the ear canal check involve?

A free ear canal check involves the use of an otoscope – the ear torch commonly used by doctors and nurses. The TOLBECS otoscope is slightly different. Our otoscope is connected to a camera so you can view your own ear canal on a screen in front of you.

What are the benefits?

Clients are able to view their ear canal for themselves. This gives clients all the information they need before commiting to an appointment with an ear nurse therapist. This service is free and walk-ins are accepted – no appointment is required for a free ear check.

NOTE: a free ear check does not include microsuction, ear wax removal or diagnosis from an ear nurse therapist.

When might you need a free ear canal check?

• before any hearing test
• before beach holidays
• before diving or snorkelling
• before air travel
• anytime ears feel funny or hearing is not clear
• every six months if you put anything into your ear like hearing aids, ear plugs etc.

Why should ear canals be empty to keep healthy?

A thin layer of wax/debris around the entrance of an ear canal is normal. This wax keeps the ear canal waterproof and is naturally antibacterial and antifungal. It forms a thin sticky layer so any hairs, dust, dirt or insects are caught and are unable to travel further inside the ear.

However, too much wax can cause problems, especially when the ear canal and wax gets wet. Wax has a high content of dead skin cells which can plump up and lead to blockage after being exposed to liquid. The wet collection of wax can also become a soggy home for bacteria and an ear canal infection may develop.

If there is wax obstructing an ear canal it will give inaccurate hearing test results. It may also interfere with the person’s ability to ‘pop’ their ears well enough to fly without ear pain or discomfort.

If you feel that your ear canals need emptying, or you have any concerns with your ears or hearing, our staff can book you in for a consultation with our Ear Nurse Therapists.

Book an appointment