Ears Made Easy

Course Details

*PLEASE NOTE: Ears Made Easy is currently on hold until 2022!*

CLICK HERE to view testimonials             CLICK HERE to download a course flyer

When will the next Ears Made Easy course be?

All Ears Made Easy education is currently on hold and will be reviewed in 2022. To go on our waiting list please email eme@tolbecs.co.nz.

How much does the course cost?

The course fee is $345 NZD per person; this includes catering, a course handbook and laminated summary to take away with you.

Who is the course for?

This course is suitable for anyone wanting to learn more about the skill of otoscopy – how to look into ears using an otoscope or auroscope, recognise what you are viewing and know what to do with what you find. It suits beginners as well as those with more experience who wish to improve their skills. We have hosted health workers who have never held an otoscope before and doctors and nurses with 20 years+ experience.

Many different occupational groups have been represented; hospital nurses, doctors, practice nurses, GP’s, iwi health workers, occupational health staff, rest home staff, prison nurses, adolescent health staff, newborn hearing screeners, B4 School Check nurses, hearing/vision technicians, public health nurses, ear nurse specialists, kaiawhina, accident and emergency staff, tamariki ora nurses, community health workers, receptionists, audiology staff, and the list is growing.

Who presents Ears Made Easy?

Theresa O’Leary NZRN, looked into her first ear in 1987! She met hundreds of parents and children during her years holding an otoscope as a public health nurse. Then as an ear nurse specialist, looking down a microscope on a mobile ear clinic. In 2001, Theresa opened TOLBECS Ear Centre, a private clinic where folk of all ages come for real help with their ears. Theresa is passionate about ears and loves passing on information in a clear and concise way. She has a very practical, common sense approach.

What topics are covered?

  • otoscopes and how to use them
  • step by step diagnosis
  • how ears work
  • how best to look after ears
  • preventing problems
  • common ear conditions
  • wax management
  • solving ear canal infections and glue ear
  • understanding tympanograms and audiograms
  • 10 common misjudgements in ear disorders

Ears Made Easy One-Day is based around a 300+ photographic slide presentation. Theresa uses many ear photos to teach the finer points of otoscopy for accurate diagnosis. The course is presented in modules: Outer, Middle and Inner ear are covered.  She utilizes her ability to transform complicated medical information into easy-to-understand terms, as well as breaking down big concepts into useful smaller parts. Her common sense approach, simple explanations, storytelling and case studies make it an interesting and educational day. It is intense learning, covering everything anyone working in the community needs to know about ears.


Theresa teaching otoscopy

How will I learn to use an otoscope/auroscope during the course?

The programme includes three practical sessions. After learning the theory of safe otoscopy, participants work in groups of three, taking turns to look into ears. With generous support from Welch Allyn, Theresa brings seven Macroview otoscopes. Participants are invited to bring their own otoscope to compare.

What is the schedule of the day?

0845     Arrival Networking
0900     Session 1
1030     Morning Tea
1045     Session 2
1230     Lunch
1300     Session 3
1415     Afternoon Tea
1430     Session 4
1600     End of Course

Will I need to take notes?

You will be given a course handbook and a laminated course summary to refer to during the day and to take home with you. You may choose to add your own notes during the day.

What do I need to bring?

A pen, a warm smile and a willingness to learn – perhaps the otoscope you use, if you would like to compare it with the latest Welch Allyn model.

How many people attend?

Each Ears Made Easy course usually has between 15 and 32 participants.

What will the venue be like?

Theresa has been to too many study days for nurses involving a sandwich lunch in a cold hall. Theresa prefers to see health workers valued, so she chooses comfortable, easy to find venues with close parking and healthy food/beverages, all at a reasonable cost. All venue addresses and website links are uploaded onto the 2020 Ears Made Easy Schedule.

How can I submit a registration?

There are a few methods for submitting a registration.

  • Online: via the ‘Register or Enquire’ Page

Or alternatively, you can download a printable version of the 2020 EME Registration Form and submit it via the below methods;

  • Fax: 07 856 0062
  • Email: eme@tolbecs.co.nz

What is the registration process?

Once your registration form has been received you will receive an acknowledgement email within the next 72 hours with the relevant invoice attached.

You will then have a 7-day period to pay the invoice in order for your spot to be confirmed. Once payment is received a receipt will be issued and an email confirming your spot will be sent.

We will next be in touch in the week leading up to your course with more information on the venue and what to bring etc.

What are my payment options?

  • Internet Transfer (our preferred option): Please use your course location, name and invoice number as reference when making payment.
  • Cash/Cheque: Please send to the above postal address alongside a copy of your relevant invoice.
  • Pre-Pay: If you wish to pay in advance to secure your spot you may do so but we ask that you please supply us with your remittance advice (alongside your registration form) and use the course code e.g. ‘01WLG20’ and your full name as reference when making payment.

Bank account details will be supplied on your invoice and can also be located on page two of the printable registration form. Once payment has been made, please send a copy of your remittance advice to: eme@tolbecs.co.nz

Unfortunately, we do not offer Credit Card as a payment option.

How do I know if a course is full or not?

For more information on course availability please view our 2020 Ears Made Easy One-Day Course Schedule page. This is updated daily.


Terms and Conditions:

Your place on the course will be confirmed by email once full payment is received.


We require a minimum of 10 working days’ notice prior to the course, for a cancellation to be refunded (less 20% administration fee). Cancellations received less than 10 working days are non-refundable.

If you cannot attend, we offer the options of you arranging another person to replace you or for you to join us on another one of our scheduled courses, provided it is not already full.

Should a course fail to attract a minimum number of participants, we reserve the right to cancel it and full fees would be refunded.



Have a question that hasn’t been covered in the above information? Email your enquiry to us at eme@tolbecs.co.nz